As a manager, overseeing employee performance is an essential part of the job. But it's more than just ensuring a timely schedule of operations and quality production. Organizations that surpass expectations with unmatched success ensure employees receive the necessary support, resources, and guidance to get the job done. In a study on employee retention, a number of respondents pointed the finger back at their manager citing behaviors such as a lack of recognition and an inability to meet commitments as some of the top reasons for quitting. It takes a special kind of manager to increase employee engagement and satisfaction in the workplace. The Super Manager online course provides managers at all levels with the necessary know-how to help their employees grow in their abilities and motivate them to go above and beyond expectations. You will explore the qualities, behaviors, skills, and tools to help you become the manager everyone wants.
- Recognize and learn to balance the qualities of a “super manager”
- Develop a self-awareness of your managerial skills and display attentiveness to your employees
- Demonstrate consistency in your values, attitude, and behavior
- Display humility and confidence in your decisions as a manger and the capabilities of your employees